MIUMIU,CELINE,GIVENCHY,BURBERRY等招聘

Client Advisor, MIUMIU

广州

岗位职责

1.参与店铺内所有产品系列的销售和展示
2.管理销售流程以促进各个环节优化
3.了解顾客需求，向顾客展示货品，最大化体现货品价值
4.充分利用顾客联系资料，对品牌和货品进行推广
5.确保售前售后的服务水平一致并符合公司要求，以维护客户满意度和忠诚度，推广品牌形象
6.处理客户投诉，在必要情况下寻求经理的帮助
7.对所在品类的所有货品有深入的了解和认知，并时刻更新店铺所有货品的知识
8.持续关注最新的时尚趋势，了解竞争品牌信息

任职要求

1.需1-2年奢侈品牌相关工作经验
2.具有高度的责任心与工作积极性
3.具有良好的销售主动性和客户服务意识
4.有更多相关工作经验者可考虑作为资深销售人员录用

薪资待遇：面议

工作地点：广州

Client  Experience Supervisor, CELINE GREATER CHINA

上海

Your Work Environment
1.As a Client Experience Supervisor, you will be in charge of the client events and experience, including sample management, catering, mall communication and vendor management

Your Impact
1.Independently manage end-to-end planning and execution of all types of client experience events (in-store activations & high-end events), including sample/logistics management, on-site arrangement, vendor management and compliance with brand standards
2.Bring exclusive and premium experience to CELINE clients through hospitality, including but not limited to handle administrative duties for elite clients, seamless arrangements for hotels, flights, ground transportation, and personalized touches to elevate their experience
3.Engage and support elite clients through Couture experience, including but not limited to partner with retail teams to facilitate high-end couture appointments, to face clients and deliver exclusive service to drive client satisfaction and sales conversions

Keys For Success
•Education: Bachelor or above

•Experience: Preferably 5 years above related working experiences

•Competencies:
1.Good at excel and powerpoint
2.Teamwork, flexible and attention to details
3.Time management, multi-tasking, and interpersonable skills

•Languages: Fluent in Mandarin and English

Workplace: Office, in-store and offsite

Potential Starting Date: As soon as possible

Merchandiser (Contractor), CELINE

上海

Merchandising Assistant, GIVENCHY

上海

Assistant Store Manager/Store Supervisor, TOTEME

南京

Experience
1.At least 2 years of store managing experience for a high end retail brand
2.Been responsible for the daily sales, operations and staff
3.Worked independently to meet organizational needs
4.At least 2 years of experience of managing and developing a team with 5 people or more
5.Developed employees to a higher position
6.Experience of develop, train and foster growth of people to be able to meet organizational needs, developed a seller to a store manager, developed a new employee to a top seller
7.Experience from training people in sales and service. Constant secure that the whole team deliver service on a high level and above for all clients
8.Developed staff from basic service level to high level
9.Worked with client books and how to drive traffic to the store
10.Experience of analyzing sales figures, KPI and take required actions
11.Take actions when needed
12.Worked with focus plans to improve the results and constant follow ups
13.Focusing on ensuring sales, service and sales thru

Skills
1.Sales driven and result oriented Focusing on ensuring sales, service and sales thru, have the ability to see the weaker points and how to improve them
2.Organized and service minded. Ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service
3.Fluent in English (able to communicate and understand information from Toteme)
4.Proficient in Excel/Word/Outlook
5.A social and outgoing personality
6.Reliable and punctual - Sending in reports in time, answering emails in time, take actions required and always follow deadlines
7.Highly motivated, self initiative and yet a team player - Take own initiative for improvements, ability to come up with own and new solutions for improvements and put them in action
8.Flexibility in regards to working schedule
9.Effective communicator and listener - Respect, help and support your team and coworkers
10.Detail oriented, Organized in regards to store routines and operations and immaculate in regards to merchandise
11.Delegation skills - The ability to delegate responsibilities in a balanced way

Personality traits
1.Ambitious - Always work with the highest ambition and strive for the best results
2.Desire to develop the team and individuals - Motivated in fostering growth of people in order to meet long-term organizational needs
3.Open minded - Open minded in all aspects and adaptive to change
4.Passionate about service - Enjoy serving clients and act as a role model in offering the ultimate shopping experience
5.Passionate about Toteme as a brand - Willingness to understand the brand and work actively to stay updated. Take own initiative to search information

Expectations
1.Drive store performance and always strive for highest results
2.Set, communicate and follow up on the company objectives
3.Making sure the studio is reaching sales budget and goals
4.Follow up on the Toteme Checklist and take actions where needed
5.Plan and execute seasonal training (product, service, store operations)
6.Follow up on set action plans with team of sales associates and area manager
7.Ensure that the studio is following the Toteme Franchise Manual
8.Ensure that the visual standard are following the Toteme guidelines
9.Frequent communication with and update Area Manager when needed
10.Inspire your team by developmental strategies both for the studio and individual level
11.Ensure all team members have enough knowledge to provide the clients with excellent service
12.Ensure all team members are working by "The full treatment"
13.Follow set seasonal planning provided by Toteme

Work Location: Nanjing Deji Plaza
Salary Range: 14 - 18k