Technical Specialist(J13151)

职位描述

• Collaborate with the sales team to understand customer needs and develop solutions that meet those needs

• Provide technical expertise and support throughout the sales process, including product demonstrations, technical presentations, and customer consultations

• Ensure timely creation of quotations on SFDC, follow up on purchase order and creation of SIF in CMS/CSS

• Provide technical support and troubleshooting for customers, both remotely and on-site as needed

• Develop and maintain a deep understanding of the company's products and services (up-to-date knowledge of industry trends and emerging technologies)

• Work closely with product team to ensure a thorough understanding of product capabilities and limitations

• Participate in trade shows, conferences, and other industry events as needed

• Provide training and support to sales team members

任职要求

• Bachelor's degree in a relevant field (e.g., biology, molecular, biotechnology)

• Minimum of 2 years of experience in local academic research area, a focus on NGS products and services will be a plus

• Strong understanding of NGS technology and the life sciences market

• Ability to understand complex technical concepts and explain them in a clear and concise manner

• Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills

• Ability to work independently and as part of a team

• Well-versed in communicating Japanese. High-level Japanese proficiency is essential as most customers and distributors are Japanese.

• Basic English proficiency is required (e.g., greetings and basic email communication), as part of a global organization.