Account Manager-Germany

职位描述

1. Manage and nurture a portfolio of key clients in Germany, including distributors, resellers, retail chains, and enterprise customers, serving as their trusted business partner.

2. Develop customized account plans for each client, defining sales targets, growth strategies, and engagement initiatives to drive revenue and market share expansion.

3. Proactively identify upsell, cross-sell, and renewal opportunities within existing accounts, aligning product solutions with client business needs.

4. Negotiate contracts, pricing, and terms with clients, ensuring alignment with company policies and profitability goals while meeting client expectations.

5. Collaborate with internal teams (sales support, marketing, product, supply chain) to deliver seamless client experiences – including supporting new product launches, localized marketing campaigns, and order fulfillment.

6. Monitor client performance metrics (sales volume, order frequency, satisfaction scores) and address any issues or concerns promptly to maintain high retention rates.

7. Conduct regular client visits, virtual meetings, and business reviews to understand evolving needs, share market insights, and strengthen partnerships.

8. Gather client feedback and market intelligence (competitor activities, industry trends) to inform product improvements and sales strategy adjustments for the German market.

9. Ensure compliance with German business regulations, GDPR, and company policies in all client interactions and transactions.

10. Meet or exceed assigned sales quotas and revenue targets, providing accurate sales forecasts and performance reports to the Sales Director.

任职要求

1. Bachelor’s degree or higher in Business Administration, Sales, Marketing, or a related field.

2. 3-5 years of proven experience as an Account Manager or Key Account Manager in Germany, preferably in consumer electronics, technology, storage solutions, or B2B sales (experience with global brands is a plus).

3. Deep understanding of the German business ecosystem, client expectations, and regional market dynamics (e.g., North vs. South Germany business practices).

4. Fluent in German (native or near-native) and English (business proficiency) – both written and spoken.

5. Excellent relationship-building, communication, and negotiation skills, with a track record of fostering long-term client loyalty.

6. Strong analytical and problem-solving abilities, with the ability to translate client needs into actionable solutions.

7. Proficient in CRM systems (e.g., Salesforce), sales tracking tools, and Microsoft Office Suite (Excel, PowerPoint, Outlook).

8. Self-motivated with the ability to work independently, manage multiple accounts simultaneously, and thrive in a target-driven environment.

9. Knowledge of German business regulations, GDPR, and industry-specific compliance requirements is mandatory.

10. Willingness to travel within Germany (20-30% travel frequency) to meet with clients and attend industry events.