Retail Manager - Italy

职位描述

1. Develop and implement retail strategies for Italy to achieve sales targets, market share growth, and profitability goals.

2. Manage end-to-end retail operations, including store openings/renovations, inventory control, visual merchandising, and staff scheduling.

3. Lead, train, and motivate retail teams (store managers, sales associates) to deliver exceptional customer service and meet performance metrics.

4. Build and maintain strong relationships with local retail partners (department stores, specialty retailers, e-commerce platforms) to expand distribution channels.

5. Analyze retail performance data (sales figures, foot traffic, conversion rates) to identify trends, optimize operations, and address underperformance.

6. Collaborate with global marketing and product teams to localize promotions, new product launches, and brand campaigns for the Italian market.

7. Ensure compliance with Italian retail regulations, labor laws, data privacy requirements (GDPR), and brand standards.

8. Monitor competitor activities and market trends in Italy to adjust strategies and seize growth opportunities.

9. Manage retail budgets, control costs, and maximize ROI for all retail initiatives.

10. Gather customer feedback from Italian consumers to inform product improvements and service enhancements.

任职要求

1. Bachelor’s degree or higher in Business Administration, Retail Management, Marketing, or a related field.

2. 4-6 years of proven experience in retail management, preferably in consumer electronics, lifestyle, or premium retail (experience with global brands is a plus).

3. Deep understanding of the Italian retail ecosystem (brick-and-mortar stores, e-commerce, omni-channel retailing) and consumer behavior.

4. Fluent in Italian (native or near-native) and English (business proficiency) – both written and spoken.

5. Strong leadership and team management skills, with a track record of developing high-performing retail teams.

6. Excellent analytical, problem-solving, and decision-making abilities, with a data-driven approach to performance optimization.

7. Proficient in retail management tools (POS systems, inventory management software, CRM platforms).

8. Demonstrated ability to manage multiple retail locations/partners and execute complex projects simultaneously.

9. Knowledge of Italian labor laws, retail compliance requirements, and GDPR is mandatory.

10. Customer-centric mindset with a passion for delivering exceptional retail experiences.