Spare Parts & Logistics Executive / Senior Executive (South East Asia)

职位描述

7. Spare Parts & Logistics Executive / Senior Executive / Assistant Manager(Malaysia）

Key Responsibilities

Spare Parts Operations

- Manage daily spare parts operations, including order processing, demand planning, inventory control, and supply fulfillment.

- Monitor parts availability and ensure timely replenishment to support dealer aftersales operations.

- Coordinate emergency/VOR (Vehicle Off Road) parts orders to minimize vehicle downtime.

- Analyze inventory turnover, stock aging, and fill rate to optimize inventory structure and operational efficiency.

- Support spare parts pricing, parts master data maintenance, and system updates where applicable.

- Prepare regular operational reports and data analysis related to parts supply and inventory performance.

Logistics & Warehouse Management

- Coordinate inbound and outbound logistics activities, including sea freight, air freight, customs clearance, and local transportation.

- Liaise with 3PL providers, warehouse operators, freight forwarders, and customs agents to ensure smooth logistics operations.

- Monitor logistics lead time, transportation cost, and delivery performance.

- Support warehouse operations, including receiving, storage, picking, packing, stock counting, and inventory accuracy.

- Assist in establishing and improving warehouse and logistics SOPs and operational processes.

- Ensure compliance with local regulations, company policies, and safety requirements.

Dealer & Cross-functional Coordination

- Coordinate closely with dealers on spare parts supply issues, order status, and logistics support.

- Work closely with HQ teams including Supply Chain, Aftersales, Procurement, Finance, and Planning departments.

- Support new model launch preparation from spare parts and logistics perspectives.

- Collect market feedback and propose continuous improvement initiatives for aftersales operations.

任职要求

Qualifications & Requirements

- Bachelor’s degree in Supply Chain, Logistics, Automotive Engineering, Business Administration, or related fields.

- Minimum 3–5 years of experience in automotive spare parts, aftersales operations, logistics, or supply chain management.

- Experience with automotive OEMs, distributor companies, or dealership networks is preferred.

- Good understanding of automotive aftersales parts operations and inventory management.

- Familiar with import/export processes, warehousing, and logistics operations in Malaysia.

- Experience in ERP/DMS systems such as SAP or related systems is an advantage.

- Strong analytical, coordination, and problem-solving skills.

- Good communication and stakeholder management skills.

- Able to work in a fast-paced and cross-cultural environment.

- Proficient in English; Mandarin Chinese speaking ability is an added advantage.