品质副总

职位描述

岗位职责：

一、战略管理与体系建设

1. 质量战略制定：根据公司整体战略规划，制定并推动实施中长期质量战略、方针和目标，确保质量工作与业务发展协同；

2. 全球质量体系构建与维护：完善并维护覆盖所有分子公司的标准化的质量管理体系（如 ISO 9001、IATF 16949等），确保其有效运行和持续认证；

3. 推动数字化质量管理系统（QMS）的规划与实施，提升质量数据管理和流程效率；

二、品质过程控制

1. 全过程质量监控：领导从研发质量、来料质量、制程质量、成品质量到客户服务质量的全生命周期质量控制，统筹全过程管理；建立关键质量指标监控体系，定期分析并报告公司质量绩效；

2. 供应商质量管理：制定供应商质量准入、评估、审核与分级管理制度；领导供应商质量开发与改进，驱动关键供应商质量能力提升，管理供应链质量风险；

3. 大客户质量对接与投诉处理：作为重大客户质量问题的主要对接窗口，主导重大客诉的解决与根本原因分析；系统管理客户反馈，驱动内部改进，提升客户满意度；

4. 过程质量管理：统筹过程质量管理的要求、工具、数据分析等，监控品质异常，建立和工程、生产、PMC部门的快速协同机制；尤其确保质量部门深度参与新产品开发流程，制定质量计划，主导试产评审，确保量产质量门槛。

三、持续改进与精益管理

1. 质量文化建立：倡导并推动全集团范围的持续改进文化，运用六西格玛、精益生产、QCC等工具和方法，领导重大质量改进项目，降低质量成本；

2. 质量成本管理：建立质量成本核算体系，分析预防、鉴定、内外部失败成本，通过数据驱动决策，优化质量投入，降低质量成本；

3. 根因分析与预防：建立系统化的根本原因分析和问题预防机制，确保问题闭环

四、团队管理

1. 团队建设：建设并领导总部质量团队及各子公司/产品线的质量管理队伍，包括招聘、发展、激励和绩效管理；建立集团内部质量专家梯队和人才发展计划；

2. 质量意识养成：全员倡导公司质量方针、质量白皮书要求等，通过培训、宣传和激励措施，塑造精益质量文化；

五、风险管理与合规

1. 质量风险管控：识别、评估和管控全流程中的质量风险（包括新产品、新工艺、新供应商、法规变更等），建立应急预案；

2. 法规与标准符合性：确保公司所有产品和流程符合目标市场的法律法规、行业标准及客户特定要求（如安全、环保、可靠性标准等）；

六、跨部门协同与经营层沟通

1. 内部协同：与研发、运营、供应链、销售、市场等部门高层紧密合作，确保质量要求融入所有业务流程，解决重大跨部门质量议题；

2. 公司汇报与决策支持：定期向公司总裁及董事会汇报质量状况、风险、改进成果及资源需求，为高层决策提供质量维度的重要输入。

Job Description

一. Strategy & System Construction

1. Quality Strategy Formulation & Implementation: Formulate and promote the implementation of medium and long-term quality strategies, policies and objectives based on the company’s overall strategic plan to ensure quality management coordinates with business development.

2. Global Quality System Establishment & Maintenance: Optimize and sustain standardized quality management systems (ISO 9001, IATF 16949, etc.) covering all subsidiaries, ensuring effective operation and continuous certification.

3. Digital QMS Construction: Lead the planning and implementation of the digital Quality Management System (QMS) to improve quality data management capabilities and overall process efficiency.

二. End-to-End Process Quality Control

1. Full Lifecycle Quality Monitoring: Oversee full-lifecycle quality control covering R&D, incoming materials, production processes, finished products and customer service. Establish key quality indicator systems and regularly analyze and report company-wide quality performance.

2. Supplier Quality Management: Formulate systematic policies for supplier quality access, evaluation, audit and grading. Lead supplier quality development and continuous improvement, upgrade core supplier quality capabilities, and manage supply chain quality risks.

3. Key Customer Interface & Complaint Resolution: Act as the core quality interface for major customers. Lead root cause analysis and closed-loop resolution of critical customer complaints, systematically optimize internal operations based on customer feedback, and improve customer satisfaction.

4. Process Quality & New Product Assurance: Manage process quality standards, tools and data analysis mechanisms, monitor on-site quality abnormalities, and build rapid cross-functional collaboration with Engineering, Production and PMC teams. Ensure deep quality involvement in new product development, formulate quality plans, lead trial production reviews, and enforce strict mass production quality thresholds.

三. Continuous Improvement & Lean Management

1. Continuous Improvement Culture Building: Advocate and promote group-wide continuous improvement culture. Deploy Six Sigma, Lean Production, QCC and other methodologies to lead major quality improvement projects and reduce overall quality costs.

2. Quality Cost Management: Establish a complete quality cost accounting system. Analyze prevention, appraisal, internal and external failure costs, drive data-based decisions, optimize quality resource investment, and achieve continuous cost reduction.

3. Root Cause Analysis & Prevention Mechanism: Build a systematic mechanism for root cause analysis and proactive quality prevention to ensure full closed-loop management and avoid recurring quality issues.

四. Team Management & Talent Development

1. Team Building & Performance Management: Establish and lead the group headquarters and subsidiary/product-line quality teams. Manage team recruitment, talent development, incentive mechanism and performance appraisal. Build group-level quality expert echelons and systematic talent development plans.

2. Company-Wide Quality Awareness Cultivation: Popularize corporate quality policies and quality management specifications across the organization. Shape a lean quality culture through systematic training, promotion and incentive mechanisms.

五. Risk Control & Compliance Management

1. Full-process Quality Risk Control: Identify, evaluate and control full-chain quality risks arising from new products, new processes, new suppliers and regulatory changes, and establish complete emergency response plans.

2. Regulatory & Standard Compliance: Ensure all products and business processes comply with target market laws, industry standards and customer-specific requirements, including safety, environmental protection and reliability specifications.

六. Cross-functional Collaboration & Senior Management Communication

1. Internal Cross-department Collaboration: Cooperate with senior leaders of R&D, Operation, Supply Chain, Sales and Marketing teams. Embed quality requirements into end-to-end business processes and resolve major cross-functional quality issues.

2. Senior Reporting & Decision Support: Regularly report quality status, risks, improvement achievements and resource demands to the President and Board of Directors, providing critical quality-based inputs for corporate strategic decision-making.

任职要求

任职要求：

1. 学历专业：统招硕士及以上学历，质量管理、机械工程、材料科学、工业工程、供应链管理等制造业对口相关专业。

2. 从业经验：5年及以上大型制造集团质量管理、体系运营、制程品质、供应商质量、质量成本管控相关工作经验，具备全球化多工厂、跨属地集团实操背景；拥有质量专项改善、内控核查、体系审核项目经验者优先。

3. 制造业质量专业能力：精通制造业全流程质量管理逻辑，熟练掌握新品质量策划、制程管控、体系运维、质量成本分析、异常根因管控，熟悉BOM、工艺流程、料工费质量损耗逻辑，具备供应商质量拆解、品质定级研判、全链路质量风险建模能力。

4. 数据分析与呈现能力：擅长搭建质量分析模型与品质风险指标体系，具备面向公司高管撰写质量经营专题报告、复盘质量绩效、输出改善方案、支撑高层经营决策的实战经验。

5. 风险思维与变革能力：具备系统性质量风险思维，不局限于基础流程执行，可深挖质量制度、流程、体系层面根本问题，具备复杂跨属地质量项目推进、质量体系变革、全域品质提升落地的实操能力。

6. 综合素养与语言能力：逻辑严谨、抗压性强，具备全局质量战略视角；英语可作为工作语言，能够独立胜任海外工厂、海外客户的质量业务沟通与协同工作。

Core Competencies & Job Requirements

1. Education Background: Full-time master’s degree or above, majoring in Quality Management, Mechanical Engineering, Materials Science, Industrial Engineering, Supply Chain Management or other manufacturing-related disciplines.

2. Professional Experience: A minimum of 5 years of working experience in quality management, quality system operation, process quality control, supplier quality management and quality cost control within large manufacturing groups. Possess hands-on experience in global multi-factory and cross-regional group operation. Experience in quality improvement projects, internal control audits and system certification audits is highly preferred.

3. Manufacturing Quality Professional Competence: Master end-to-end quality management logic in the manufacturing industry. Be proficient in new product quality planning, in-process quality control, quality system operation and maintenance, quality cost analysis, and non-conformity root cause management. Familiar with BOM structure, production processes and quality loss logic of materials, labor and manufacturing overhead. Capable of supplier quality breakdown, quality level evaluation and full-link quality risk modeling.

4. Data Analysis & Executive Reporting Capability: Experienced in building quality analysis models and quality risk indicator systems. Proven ability to compile special quality operation reports for senior management, conduct quality performance reviews, deliver systematic improvement solutions, and support high-level business decisions with data-driven insights.

5. Risk Awareness & Transformation Implementation Capability: Possess systematic quality risk thinking and in-depth problem-solving capabilities beyond routine operational execution. Able to dig into fundamental deficiencies in quality systems, processes and mechanisms. Capable of promoting complex cross-regional quality projects, driving quality system transformation, and implementing group-wide quality upgrading initiatives.

6. Comprehensive Literacy & Language Proficiency: Possess rigorous logical thinking, strong pressure resistance and holistic quality strategic vision. Fluent in English as a working language, capable of independent business communication and cross-border collaboration with overseas factories and global customers.