Account Manager (Grocery)

职位描述

1. Industry Knowledge & Localization

Deep understanding of Kuwait and GCC retail landscape, including market structure, key players, consumer behavior, and supply chain dynamics; able to quickly identify category entry priorities and brand opportunities.

2. Category Strategy & Operations

Develop category growth strategies including supply mapping, competitive analysis, subsidy efficiency optimization, and target breakdown to drive category business growth.

3. Account Management & New Acquisition

Lead full-cycle business development for all target merchants within the category (chain brands/groups, regional chains, local independent stores), from lead sourcing to contract signing, including C-level commercial negotiations.

4. Account Operations & Relationship Management

Manage post-signing daily operations and tiered account management; build and maintain long-term strategic partnerships with top brands to create supply-side competitive barriers.

5. Data Analysis & Decision Support

Leverage analytics tools to diagnose operational anomalies, run P&L analysis for merchants, and deliver actionable solutions informed by market and competitive intelligence.

6. Project Management & Cross-functional Collaboration

Serve as category owner, driving alignment across Product, Business Intelligence, Delivery, Operations, Legal, and Finance to ensure category initiatives are delivered end-to-end.

任职要求

1. Bachelor's degree or above; proficiency in both English and Arabic for daily work communication

2. 3+ years of experience in category management or key account sales within retail, e-commerce, or local services industries

3. Experience in Middle East/GCC markets or 0-to-1 new market expansion is preferred