General Administrator(J11646)

职位描述

• Spare parts management (60%): responsible for spare parts inventory management,

including receiving and shipping, old parts disposing (scrapping, recycling, and mailing),

data analyzing and reporting, inventory counting, etc.

• Service coordination (20%): respond to and record customers’ inquiries through phone

calls and emails. Record service requests and assist the service manager in dispatching

service engineers.

• Customer satisfaction investigation (15%): investigate customers’ satisfaction with our

products and services through regular and/or special questionnaires, surveys and interviews.

Report relevant data and analysis results to China headquarters regularly.

• Other (5%): other duties assigned by the service manager.

任职要求

• Both Chinese Mandarin & English can be used as working languages.

• Good data integration and analysis skills, proficient in Excel.

• Good communication and coordination skills.

• Good problem-solving skills.

• Dependable and have a strong attention to details.

• 2 + years of experience in warehouse management / spare parts management / logistics

management / customer service is preferred.

• Associate’s degree or above from an accredited university.