Technical Sales-SG/KR/JP/AUS(J26255)

职位描述

• Provide professional, technical solutions to customers in the spatial omics field to achieve and exceed sales targets;

• Engage with potential and existing collaborators to discuss product offerings and tailor solutions to their specific needs;

• Act as the primary point of contact for collaborators on spatial omics and related projects, ensuring timely responses and ongoing support;

• Offer expert application support, including experiment design, data analysis, and troubleshooting, ensuring optimal performance and customer satisfaction;

• Collaborate with internal scientists to address customer-driven biological questions and ensure project success;

• Manage and oversee customer projects, ensuring alignment with company regulations and timelines;

• Conduct technical training and manage the technical transfer of new technologies from headquarters to regional teams;

• Represent the company at major conferences and events, showcasing expertise and building market presence;

• Prepare and deliver technical reports, presentations, and manuscripts detailing methodologies, findings, and results for internal and external stakeholders; and

• Gather and analyze market feedback to provide actionable insights to Product and R&D teams for continuous improvement.

任职要求

• Bachelor’s or advanced degree in Genetics, Molecular Biology, Bioinformatics, or a related field.

• 3 years+ work experience in technical sales, field application support, or a related role in NGS (Next-Generation Sequencing), molecular biology or proteomics.

• Willingness to travel primarily within the assigned region. International travel, including to China, may be required for training or occasional special assignments.

• Prior experience in customer support within a highly technical field preferred.

• Excellent problem-solving and interpersonal skills.

• Proven English written and verbal communication skills, with experience in training or presentations.

• Experience working in an international company, preferably in biomedical instrumentation or technology.